[Scaling Up] Feeling Disconnected

When we decided to outsource the leaf job, our intention was to introduce Sabi to a new range of skills. We wanted her to learn about managing teams, ensuring leaves dried properly, keeping an eye on the quality of stem removal, and dedicating more time to sales. However, this shift made her feel disconnected. Within a week, we found ourselves reminding her constantly to check on the leaves, steam them, and pack them. This went against our goal of having Sabi run her own business. We recognized that this wasn’t aiding her growth, so we halted the daily production of Tulsi.