Sabi sets up her shop for two additional Sundays.

She was determined to improve for the next Sunday. People asked her a lot of questions she had not thought about. Questions like:

• How are the bookmarks priced?
• Why do you have three different prices?
• Why did you choose the name Snug Monsters?
• Why did you create Snug Monsters?
• I don’t have cash. What should I do?
• What will you do with this money?
• Do you come here every weekend?

So we got her to write all of these frequently asked questions in her journal and prepare answers.

She realized that most of her customers were grandparents who would buy for their grand children, young parents, and expats.

Some even posted on their social profiles to promote her.

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